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The C.R.E.W. Landscaping & Property Management (Scarborough)

Updated 2026-08-15 · 11,219 reviewed · 200 listed · Scored from 60 Google reviews · How we rank ›

4.8(60) 78 composite score See reviews on Google ✓ Google-verified
Eco-Friendly & Organic PracticesTree ServicesLicensed & InsuredLawn Care & MaintenanceSnow RemovalIrrigation & Outdoor Lighting
The C.R.E.W. Landscaping & Property Management (Scarborough)
Services
Eco-Friendly & Organic Practices, Tree Services, Licensed & Insured
Reviews
60

What recent reviews say

Most customers report quick replies and dependable snow and tree services under Francis's direction. One major project ended badly: a backyard job promised for late April stretched to mid-June with subpar sod installation, artificial turf applied improperly, and cost ballooning to over $7500 without remediation. Satisfaction hinges on what you book and whether you'll push back on issues.

Multiple reviewers praise same-day responses and year-round reliability for seasonal work. Snow removal consistently arrives before city plows and handles driveways with care. Tree removal work earns neighbor approval. Long-term customers report three-plus years without issues. The tension: smaller jobs and repeat service excel; larger landscape projects carry risk.

Praised for
  • fast response and turnaround
  • reliable snow removal
  • communication and responsiveness
  • professional tree work
  • consistent year-round service
Watch-outs
  • project delays
  • poor workmanship quality
  • unfinished work
  • lack of accountability
responsivepunctualreliableprofessional-crewpoor-communicationattention-to-detailseasonal-reliabilitydamaged-propertyquality-materials
Best for: Homeowners seeking reliable snow removal, tree work, and lawn maintenance; customers comfortable monitoring project timelines closely.
Think twice if: Large landscape design or sod installation projects: one customer paid over $7500 for backyard work completed late with visible defects and unresolved complaints.

Strengths

  • Responds quickly to inquiries and schedules appointments
  • Snow removal arrives before city plows and handles edges safely
  • Tree pruning and removal work impresses neighbours
  • Owner Francis actively manages communication

Worth knowing

  • Owner Francis manages communications and scheduling personally
  • Named crew member Chris handles lawn mowing
  • Snow removal team clears driveways, sidewalks, and edges near residential streets
  • Tree work includes pruning maple trees and full removal after windstorm
  • One major backyard project (April-June timeline) ended with sod quality issues and artificial turf installation faults; customer paid over $7500 without remediation

What reviews say by service

Snow Removal
Arrives reliably before city plows; handles driveways, sidewalks, and curb edges with safety focus.
Tree Services
Tree pruning and removal work earns neighbour approval; handled emergency windstorm removal professionally.
Lawn Care & Maintenance
Mowing praised for quality; long-term customers report consistent upkeep over years. One poor-quality compensation mowing noted.
Landscape Design & Installation
Major backyard project delayed from late April to mid-June; sod arrived bumpy and unlevelled; artificial turf applied in mismatched pieces, not adhered, with installer unresponsive to faults.

How it compares

  • Rated 4.8 against a 4.65 average across the 57 tree services businesses listed here.
  • Has more Google reviews than 73% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 85
Review volume 78
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
56
4
1
3
0
2
0
1
3

Common questions

How quickly can they respond to a service request?
One customer received a quote and started tree work within 24 hours. Francis replies to inquiries even late at night and is known for same-day scheduling.
Do they show up for snow removal when it snows?
Yes, consistently. Multiple reviews note they arrive before city plows and clear driveways, sidewalks, and edges around residential areas carefully.
What's their experience with larger landscape projects like backyard renovation?
Limited evidence from one major project: a backyard levelling and sod job took two months instead of 4-5 days, delivered poor-quality turf and faulty artificial grass installation, and cost over $7500 with no satisfactory remedy.
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Last updated 2026-08-15